Aspen Dental - West Saint Paul, MN

I had my first visit at Aspen Dental and it was a great experience. The entire team was incredibly welcoming, friendly, and helpful from start to finish. They really went the extra mile to make sure I felt comfortable and understood everything about my treatment. I appreciated how attentive and professional everyone was. They made what can usually be a stressful visit feel easy and smooth. I highly recommend this location to anyone looking for quality dental care. I’ll definitely be returning!

Aspen Dental is the greatest ever! I had an emergency one night and they took me in first thing next morning and fixed everything. Did not feel a thing. They are all kind, helpful, patient and great people all over. Best service, you will not regret it.

Aspen Dental and a Cigna DHMO are a match made in hell. I came for a simple teeth cleaning while still under coverage. Instead, I received a dose of radiation and a sales pitch for a SUPER DUPER top of the line cleaning for $2500-5,000. Thanks, guys, for squandering my only chance to get a cleaning in while still under coverage. They did "earn" their one star by having the decency to waive their charge, which should have been free in the first place, according to my insurer and Aspen's representative. My ID, Group ID, other insurance info was a provided the previous afternoon and 15 minutes before my appointment, and still it was a problem. A problem that wasn't identified until after their x-ray and exam. Pathetic.

Had such a great experience here! The staff is absolutely amazing huge shoutout to Doc, Shiny, Salida, and Daniela for being so kind and welcoming. You can really tell they care about their patients. Loved the office and the energy here. Highly recommend!

Everyone was very friendly, which I appreciated. But when it came time to the exam, I was not explained the results or why the prescribed cleaning was needed. I was literally told you had to pay $600+ for a deep clean and we will prescribe you medications as well costing more money. They were happy to explain the finance options to me though 🙄. So I sought a second opinion, a clinic I have been to before and they informed me I didn’t need the deep cleaning or medications, that only required standard cleaning and observation. My advice is to ask questions or seek second opinion.

I had a terrible experience with the front desk receptionist. I called to inquire about transferring my records to another location. However, I was repeatedly cut off when I was about to provide her with the desired dates. Despite being on vacation, she answered the phone and informed me that she couldn’t assist me. I’m puzzled why she answered the phone if she was genuinely off for the day. I promptly made a complaint to management, and they were very helpful in resolving my issue. I appreciate management stepping in and assisting me with my request. While I gave them three stars for management’s prompt response, I must express my disappointment with the front desk receptionist’s lack of training. Her decision to go on vacation was none of my concern, and she essentially dismissed the backup receptionist, stating that she couldn’t handle the workload.

The staff was quite kind and caring! I had a hiccup with my insurance, however Tony was able to figure it out. The person who took my X-rays, the dental tech and dentist were also extremely professional. They figured out the best course of care for me, and even offered installation payments, which we determined were nearly 3,000. It will be totally worth it to be proud of my smile again!!