Portland Braces

I've been going to this orthodontist for years, and my recent experience has been incredibly disappointing. I was charged $250 for retainers after being told that if they didn't fit, I wouldn't have to pay. The retainers ended up not fitting, and I never even received them. Later, I was told I could schedule an appointment to have them adjusted, but I had to pay before the appointment. At that appointment, I was quoted $3,000 to correct my teeth. During the visit, I was also told there was a $200 option using Invisalign to keep my gap from widening. I wanted to choose that option, but I was discouraged from doing so and left feeling pressured into not pursuing it. As a result, I paid for retainers I never received, and my gap has continued to widen. I was concerned this would happen, and now correcting it will likely be much more expensive because my teeth have shifted. This experience has left me feeling sad, frustrated, and more insecure than ever. I've been a patient here since I was a child and spent nearly 10 years in braces. It's heartbreaking to feel like I may have to go through that entire process again when it seems this could have been prevented with a properly fitted retainer.

Myself, and both of my children had their orthodontic treatment at Portland Braces, and today the last of us got his braces off! 27yrs later, the place and staff are still excellent! Worth every penny! Dr. Dugoni is the best! Happy retirement!

We are on kid #3 in Invisalign at Portland Braces. Dr. Gretchen and her team are welcoming and great at what they do, and the place has a great vibe, with lots of windows, comfortable waiting and viewing areas, coffee and tea. When you’re done with Invisalign or braces, you get to pop a giant confetti cannon and take home a bag of gooey caramel popcorn. Highly recommend!

Our son just finished with his Invisalign treatments at Portland Braces. It was a wonderful and relatively easy experience (compared to my personal tortuous 1980’s braces trauma!). The staff has been kind and accommodating through the whole process. Bonus the have the sweetest Office Support Dog! We would highly recommend PB for your orthodontic needs.

Dr. Schnepper and her staff are awesome: very friendly and professional. Convenient location, easy access. Thanks for making my smile brighter!

I can’t say enough about my experience with Portland Braces. I came in after being told by several doctors that fixing my bite and achieving the smile I wanted wasn’t possible with Invisalign. From the very first consultation, they gave me hope, explaining a clear plan and walking me through what could realistically be achieved. The results have been life-changing. Not only was my bite corrected, but my smile looks better than I ever thought it could. Throughout the entire process the team was attentive, supportive, and incredibly knowledgeable. They made a complex treatment feel smooth and approachable, and I always felt like I was in the best hands.

I got braces here. In my opinion, the quality of care was poor, and I would not recommend this place.