Pippin Dental & Braces

If I could I would leave 0 starts the customer service is HORRIBLE! You schedule an appointment and won’t be seen until an after or so after the scheduled appt time. When you speak up the dentists becomes very rude and aggressive. Not only that they are very unsanitary and when I asked for the dentist to wash her hands she told me she changed her gloves so the dentist needs to be retrained or I will be filing a complaint with the state because as a dentist you should be changing your gloves after each patient but you should also be washing your hands as well and a pt mother shouldnt have to be the one to say something shut this location down and retrain everyone expeditiously!!

I love Pippin Dental and braces. My 18 year old daughter went there for her braces now my 10 year old son will be going there for his braces. The staff is very friendly and informative.

They have a call center that doesn’t know anything about the services for each location. I had to leave work early twice at the last minute because they don’t know how to schedule my son’s appt. They gave my son’s appointment away to someone else. Ortho only comes twice a week! And their schedule is such an inconvenience to the parents that have jobs and the kids that have to go to school! And they have the audacity to threaten to charge extra if you can’t make it before the treatment plan is done. I regret having my son’s braces here at a PEDIATRIC office that doesn’t accommodate to the parents and children’s schedule. Don’t bring your kids here

My kids love it here! The staff goes above and beyond to keep the kids comfortable. Always super reasonable on appointment times and rescheduling with ease.

They are really thoughtful and caring about single families and their incomes and try their best to make sure things work best for us. But the staff could be nicer in the way they speak to the children, they are little people as well.

Please don’t ever visit this dental clinic. The ladies at the front desk are extremely rude and they will ignore you while you’re standing at the desk. Also my kids got dental work here and we have insurance. Because the front desk lady didn’t input the insurance I have a $3600 bill. The dental staff was okay, but the front desk are very rude nasty and non chalant.

Always so friendly, always communicate well. We’ve been going here since my kids were 1. Oldest is 10. (: