Dental Group NY - Bronx

Hygienist name Mister Ya Ya at Dental Group NY, 140 De Kruif Place, Bronx, NY; he is the best of all. Hygienist Mr. Ya Ya does a thorough job. My teeth and gums feel absolutely 100% clean, free of anything in between the teeth and gums. Plus Hygenist Mr. Ya Ya is very patient and kind. Myself and my two 19 year twin sons, we have been coming to this Dental Group NY for five years. Hygienist Ya Ya is double that five star rating. He gets ten stars from me, and the staff at the front desk reception, they are very professional and respectful, and they always call with reminders and follow up calls to me and my sons. I recommend Hygenist Mr. Ya Ya and the dentist, manager, ( overall staff), at Dental Group NY; recommend 100%.-- Shelma Lynch-Golding

I have a very sordid story to tell for what has happened to me over the past year and a half at this place. My husband has a story as well. It is just too long to type. I see some reviews of people that are very satisfied with their service here and that was me prior to this year and a half. I have been a patient here for 18 years. Today I was treated very poorly by Dr. Katayev and his staff and intentionally made to wait 30 minutes passed my appointment time with no one but me in the waiting room. It was to make me feel humiliated and to waste my time. Needless to say, I will not be returning to this office and I will be reporting them to the New York State Education Department (NYSED) Office of Professional Discipline (OPD) and seeking legal action. There are only a few reviews here. Do a search of Dr. Katayev’s name and you will see the bad reviews and the real truth according to multiple people. Do not go here. There are other dentists.

Happy I found this office , receptionist was was very pleasant. The Hygienist did a great job and was gentle and the lady who took my trays were very kind. I appreciated the information I got about my gums and was happy with knowing I had options other than what insurance des which is the bare minimum. If you are looking for a good dentist you must come here!

I know people have this fear of dentist office. This is my second time here, I had great service, staff friendly and great job. I was very comfortable during my appointment, I knew what I was going in for and got the service I needed. I’m glad to finally find a good office.

Just got what felt like a shakedown. Brought my daughter in for cleaning 2 weeks ago. They did her x-rays only and told me that the hygienist was out, so we would have to come back. Questionable. Here we are today for the cleaning, and I'm being told that I have to pay $75 for a rinse or else my daughter cannot have her cleaning. This seems like an optional service that I am being forced to pay for in order to get the cleaning covered by my insurance. Definitely reporting this to the Bureau of Consumer Affairs. I went ahead and paid for it because I really wanted my daughter's teeth to be cleaned, and because it's been difficult to find a provider accepting our insurance.

Definitely, recommend!! The front desk were very nice and also the staff. The doctor were very nice and professional and explained to me detail by detail. I felt very comfortable and safe after having 2 bad experience with other dental offices. I'm excited that I finally found a good dentist's office and clean. 😊😊😊

Sharing my first-time visit experience here with just a little feedback, as I’m sure it was simply a busy day for the clinic. The office itself is very small with limited seating, and from what I overheard, it was only a two-doctor day. It felt like more patients were arriving than leaving, which made the lobby extremely crowded. I think enforcing a 15-minute check-in window for appointments could help reduce congestion, especially since many patients were elderly or using walkers and other mobility aids who genuinely needed seating. There also wasn’t much privacy at the reception area while speaking with the three receptionists. I overheard another patient visibly upset while discussing a cancellation fee, and conversations carried easily throughout the waiting room. My appointment was scheduled for 1 PM, but I wasn’t seen until about an hour later. I only came in as a new patient to establish care and have a cleaning done. The hygienist was kind, though after I declined the additional recommended services, the cleaning did feel somewhat rushed. My interaction with the doctor was brief, and I was again advised about the recommended services and told to follow up again in six months. I also purchased a mouthwash product during my visit ($50), but realized afterward it was expired. I returned to the office and was given a replacement, although it was a different version than the one I originally purchased. I was assured the product was the same. Overall, I understand this may have just been an unusually busy or off day for the clinic. I am hesitant about returning, but I would like to give the office another chance because the location is extremely convenient for me and they accept Healthfirst insurance.