St Louis Hills Dental Group

We here in May and June for a check up and to get a tooth fixed cosmetically before my wedding. The staff was nice but there seemed to be turn over/confusion with the dentists. I saw an interim while the original was on vacation, they seemed confused how I got an appointment as a new patient at the time, the next time I saw a completely new dentist to the practice who seemed displeased with the products and organization. I was there for a cosmetic replacement of composite on a canine and she thought it was a cavity so she numbed my mouth. The color she used is way more yellow than all of my teeth and very noticeable to me. I said something at that appointment that I didn’t like the color and she dismissed it and said she was proud of her work. Paid 300 out of pocket. Will probably have to pay to get it the right color since insurance doesn’t cover cosmetic procedures. Overall was okay for routine work.

All staff was friendly and efficient. The doctor was kind and informative. The front desk staff was flexible, professional and very helpful!

Started here a couple years ago after a bad experience at another office and they were initially very great about my dental anxiety. Unfortunately that staff has all turned over. A couple doctors later and the current guy couldn't be worse about it. Dr was very condescending and disrespectful about my anxiety and got my name wrong numerous times during the visit. My teeth are technically clean, but a lot could be learned about bedside manner.

Dr. Kijanka was very nice and knowledgeable. The woman at the front desk, I believe her name was Erica was very friendly and made me feel like I was in good hands.

My daughter and son recently went to this office. So far so good. They both needed work done . Everything was explained well. The receptionist who I spoke with several times was very patient with all my questions. They were able to get in quick . There was not much of a wait either; the office was also very clean . I would definitely recommend this office .

Front desk staff is extremely rude and uncooperative when inquiring about billing. Passed it off to billing company, who's number is disconnected. Then inquiring what this bill is for, staff gave a different amount (?), and was unwilling to send an itemized statement.

I arrived for a scheduled appointment to find it had been canceled with no notice. I was informed that the cancellation was due to submitting required forms the afternoon before the appointment, which was considered too late. I had confirmed the appointment via a system text message and completed the forms through the provided link, which only stated: "To save time at your visit please complete your forms by accessing the forms link." There was no indication that late submission would result in cancellation. In person, I was told that the requirement to submit forms two days in advance had been communicated when I initially booked the appointment. However, this was not reiterated in any follow-up messages, and I had booked the appointment a month prior, so I had forgotten that detail. The cancellation policy regarding form submission was not communicated. The staff was incredibly helpful when I first scheduled this appointment, and they may be a lovely office with good care. However a simple update to the text system would have solved this issue and I was disappointed with the in person interaction. So a warning if you book here, make sure you fill out your forms 2 days in advance. (Only hiding appointment times in image because that feels like PII)