Almaden Valley Smile Design

I have decided to discontinue service with this dental practice. My family uses different dentists who consistently provide accurate out-of-pocket estimates before scheduling appointments. However, with this provider, I have repeatedly received unexpected bills after service. For this recent appointment, I explicitly informed the office that my parents would only proceed if all services were covered by insurance. I requested notification of any copay before confirming the appointment. I was assured that if a copay existed, I would be notified prior to confirmation. When I received the appointment notification without any call, I reasonably assumed there would be no copay and confirmed the appointment. On the appointment day, my wife accompanied my parents and specifically asked before the service began if any payment was required. She was told no payment was needed. Only after the service was completed was she asked to pay the copay. While I have no issue with paying the amount owed, I am concerned about the communication breakdown. Other dental providers routinely provide accurate out-of-pocket estimates before scheduling. This pattern of surprise billing has occurred with this practice almost every time. Due to these recurring issues, I will be transitioning my family's dental care to a different provider.

To clarify, Dr. Clara is an exceptional professional. Beyond her medical expertise, she consistently demonstrates remarkable energy and a positive demeanor. Her dedication extends to her patients, staff, and family. Having known her for over four decades, I can attest that her maturity and humility contribute significantly to the high quality of service she provides. Patients are traveling from considerable distances to seek her care, a testament to her outstanding work, profound knowledge, and comprehensive understanding, all underpinned by her extensive educational background and career achievements. I wholeheartedly recommend her services. Thank you, Dr. Clara!

I have been Dr. Andirious's patient for over 15 years. She is amazing. I just had an implant done and the office visit was stress-free and easy. Dr. Andirious and her team are very caring and the results are outstanding. I highly recommend her and also nominate her for #1 dentist in town.

Dr. Clara is very professional great dentist. Her cleaning plans are great. Staff is very friendly.

Ive only had a session, so not really able to give an opinion yet, but my initial experience was that everybody was very friendly , the place was clean and hygenist was very good, and reasonably priced. I'll be happy to give an opinion once I have finished my implant. and been there for a year.

Great care and a wonderful team. My bridge replacement was handled with professionalism and genuine friendliness. The front office staff are always courteous and greet patients with a warm smile

Let me start by saying Dr. Andirious is AMAZING & the office is very clean and welcoming!! she made my entire visit wonderful. I have a huge fear of needles since I had a really bad dental experience with my last dentist who over diagnose fillings but my orthodontist and Dr. Andirious both reassured me that was false! Vernice, her assistant greeted me and explained everything in detail from the x-ray machine around my head to the other sets and focused on a tooth that was chipped and was bothering me. Dr. is really busy and comes highly recommended so I did have to wait to get an appointment but I am glad I did now have a new dentist my parents now come here & uncle. Also front desk and hygienist are both very welcoming and Alondra took care of my insurance details since I had no clue who I was insured with. Overall I am very please with the office and their staff.