Prime Smile West
📍 Invisalign dentists in Indianapolis
Prime Smile stands out as a family-oriented dental practice in Indianapolis, renowned for its child-friendly approach. The team excels in creating a welcoming, stress-free environment, ensuring even the youngest patients feel at ease. Their commitment to efficiency is evident, with streamlined visits that balance thorough care with minimal wait times.
With a focus on transparent communication, the staff provides clear explanations of procedures, fostering trust and comfort. While their expertise in pediatric and general dentistry shines, it’s advisable to verify insurance details upfront to avoid billing discrepancies. Overall, their dedication to patient satisfaction makes them a trusted choice for families.
Features and services of Prime Smile West
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Pediatric care
- Toilet
- Appointment required
- Appointments recommended
- Credit cards
- Debit cards
- NFC mobile payments
- Payment plans
Prime Smile West is in position 28 out of 110 in Invisalign dentists in Indianapolis
Customer Reviews
Prime Smile West has a rating of 4.8 out of 5 based on over 557 reviews on Google
My kids have been going here for years they are The best! Staff are patient and kind.
This place is very quick, clean and friendly for the kids. My son was in and out of the office. Him and I both felt very comfortable with his dentist
Got my son in & out within 15-20 minutes. Thank you guys!
They are always so friendly, calming and gentle with my kids making sure they are comfortable, and I never have to wait long. I love this place so I recommend !!
I’ve been going here since I was a child & brought my 3 year old for a cleaning. The attention from the assistant & dentist were awesome! They were super patient w/ him even though he was scared. At the end, my child had a great experience at Prime Smile! As we left, he was showing everyone his clean teeth!
Great staff very caring tell u step by step what they are doing and why such a great place glad we found it
Bad experience with insurance and billing! Word of advice to parents, do not sign a treatment case plan without verifying with your insurance first! Apparently Prime Smile likes to submit claims at a higher price (different from your case plan), then wait for the "allowable" amount from insurance to bill you the remaining amount especially when you have paid out-of-pocket from what they state your portion of responsibility. Even though your treatment case plan is a plan of what their fees are, it's a lie from what they actually bill! Please pay attention to your statements. Oh it doesn't help to call the office to receive an explanation of the discrepancy because they will tell you it's the insurance company. I can only imagine how they bill the Medicaid patients. I think this is insurance fraud...smh! Yes, I am filing a fraud complaint especially after talking with my insurance company!
Information about Prime Smile West
Address
Prime Smile West is located at 2802 Lafayette Rd #33, Indianapolis, IN 46222, United States
Phone
The phone number of Prime Smile West is +1 317-925-2810
Website
The website of Prime Smile West is: primesmile.com
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed





