Cielo Dental & Orthodontics

Very friendly and inviting atmosphere. I like the transparency about everything. I was well informed on my procedures and prices prior. Communication with each other was a little off which extended my stay. But overall I will be a return customer and recommend to all. I gave four stars because I never give five because I feel there is always room for improvement everywhere.

If I could give less stars I would. This review was sent to me after I cancelled my appointment and never even went. But their system is so messed up it’s asking me to review an appointment I did got to. Hopefully they didn’t FRAUDULENTLY bill my insurance. This dentist changed management and since their billing sucked they decided to send out a bunch of bills from services provided 2 years ago. I have called over and over. No response. I got a bill 25 months after a service that I had already paid almost $1000 out of pocket. Per Texas law a provider must send a bill before the 13th month… I received a bill 25 months after the service. I nor any of my family will ever go back

This review is for the westside location. Dentists are quick, friendly, and knowledgeable. I’ve also never had a long wait over the 5-6 appointments I’ve been too in the last 4 months, typically only a few minutes if that. Honestly thinking about switching my whole family here from the kids’ dentist since the wait there is always crazy ridiculous and they are super slow even after they get them back.

EXCELLENT PROFESSIONAL TREATMENTS. MASTERFULLY EXECUTED WITH AMAZING THOURONOUS AND PERPRECISION MY DENTIST AND STAFF ARE A FINLEY TUNED TEAM. I'VE SEEN MANY IN 74 YRS. THEY ARE THE BEST OF THE BEST ! PERIOD!

Great staff that is very friendly. I was very pleased with the quick enrollment into the clinic. Additionally, I was amazed at how quickly they were able to get me in to be seen, which happened to be the exact same day. My second appt went exactly as the first. I'm glad I found this office.

Quick service, pleasant staff, clean office. One star off for not offering lead before X-ray. Granted dental X-rays are low power, but they have the shields and it would have taken 10 seconds extra.

I received surprise bills for a annual visit. Called my insurance and they told they paid 100% of services provided, but still they insist that I needed to paid a balance. Billing department is not doing their job properly. Not coming back.