Gold Coast Orthodontics

📍 Invisalign dentists in Chicago

5.9

Gold Coast Orthodontics, located in Chicago, offers a range of orthodontic services, including Invisalign treatments. The practice is led by Dr. Iwei Huang, who is known for his professionalism and attentiveness. Patients appreciate his clear communication and ethical approach, ensuring that treatments are only recommended when necessary. The staff is generally praised for their gentleness and knowledgeability, contributing to a positive overall experience.

However, some patients have reported mixed experiences, particularly with front office staff and scheduling policies. It is advisable to clarify any concerns regarding appointments and policies before visiting. Despite some inconsistencies, many patients have achieved satisfactory results and recommend the practice for its quality care and expertise.

Features and services of Gold Coast Orthodontics

Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Gender-neutral toilets
  • Toilet
Crowd
  • LGBTQ+ friendly
Planning
  • Appointment required
  • Appointments recommended
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Parking
  • Paid parking lot
  • Paid street parking

Gold Coast Orthodontics is in position 79 out of 92 in Invisalign dentists in Chicago

Customer Reviews

★★★★★
★★★★★

Gold Coast Orthodontics has a rating of 4.7 out of 5 based on over 180 reviews on Google

Tetiana Kovalova

I had a consultation with Dr. Iwei Huang regarding a jaw issue. The experience was excellent from start to finish. Dr. Huang was extremely kind, attentive, and professional. He carefully evaluated my situation, explained everything in a clear and honest way, and reassured me that my case is not critical and does not require treatment or surgery at this time. I really appreciated that he did not try to push any unnecessary procedures and was very straightforward about when intervention is actually needed. It’s rare to meet a doctor who is both highly knowledgeable and genuinely ethical. I felt listened to, respected, and confident in his opinion. Highly recommend Dr. Huang to anyone looking for an honest and professional orthodontic consultation.

Tetiana Kovalova ☆ 5/5
Bradley DeGroot

We saw Dr. Huang for my son. He was incredibly knowledgeable and ahead of the curve in terms of diagnostics and particularly airway development. His team was great, my son had a very good experience, and we achieved the results we wanted. I would highly recommend Dr. Huang to anyone.

Bradley DeGroot ☆ 5/5
Hilary Becker

Superb orthodontist and equally great staff. I especially appreciated Dr Huang's attention to detail and is staff's gentleness. I wore Invisalign for 18 months (as a 60 year old female), and it was worth it.

Hilary Becker ☆ 5/5
Maria W

From the start, the vibes were off…. I scheduled a consultation In hopes of getting answers to questions concerning my bite and jaw. Sadly I was only met with a joke of a staff who I’m guessing are "just doing what their boss tells them". However rude attitudes is just who some people are. The Hispanic woman who answers phone doesn’t deserve that job (like many others) I never felt like the doctor had my best interest. I’d say one red flag during consultation maybe go elsewhere ..

Maria W ☆ 1/5
Shajaya Martinez

I came in to get a sense of whether this office would be a good fit for braces, knowing that online reviews can be misleading. Before my initial visit, I called more than 48 hours in advance to ask about rescheduling and was told I would be charged $250 if I didn’t keep the appointment, so I came in despite it being during the workday. The front office staff was professional, which I appreciated. However, my experience with the dentist was extremely disappointing. I shared my frustration with the lack of flexibility—especially around Friday appointments—and asked clarifying questions about the cancellation policy and what scheduling would realistically look like as a patient. My questions were repeatedly brushed off with "this visit is complimentary," without actually addressing what I was asking. The dentist’s tone came across as condescending, and while I maintained my composure, the interaction felt dismissive and unwelcoming. As a woman of color, this mattered. Respect, clear communication, and being taken seriously are baseline expectations in healthcare, and I did not feel that here. Ultimately, the visit was a waste of time. The office was also very difficult to find, adding to the frustration of stepping away from work for an appointment that provided little useful information. I left without my questions answered and with no confidence in moving forward as a patient.

Shajaya Martinez ☆ 1/5
MLDN

I underwent a MARPE procedure with Dr. Huang and, unfortunately, my experience was not a positive one. At my first appointment, one of the screws placed during the procedure was left partially protruding from my palate. I was told it could not be adjusted or removed at that time and was instructed to continue turning the expander. This left me feeling uneasy early in the process. Shortly after a gap formed between my front teeth, braces with a power chain were placed on my upper front teeth to close the space. I later noticed changes bite that concerned me. When I asked questions about these changes, I did not feel that I received clear explanations. It pushed my top front teeth so far back it trapped my lower teeth in an uncomfortable locked bite position. I ultimately requested removal of the top 6 braces with powerchain and was charged for that, which was frustrating as this had not been part of my original understanding of the treatment plan. The SureSmile aligner phase was also disappointing. The aligners did not seem to create noticeable movement for me, and on two occasions I waited close to three months after scans to receive trays. This significantly extended my treatment timeline. I had ongoing concerns about my bite and tooth positioning and did not feel that those concerns were fully addressed. At my final visit, I asked to have my aligner attachments removed so I could pause treatment, even this felt extremely exhausting as i had to repeat myself 3 times before they were removed. By that point, I no longer felt comfortable continuing care at this office. The staff seemed nice but unaware of anything to do with my treatment so between doctor and staff, there was a lack of communication. I also sent emails as a patient with questions regarding my treatment and was ignored. Stay away from this place, any complications or issues will be met with a blank wall and no help in figuring out solutions.

MLDN ☆ 1/5
May B.

I came to Dr. Huang's clinic after I had braces treatment done by a different orthodontist who left me with a huge overbite, bigger on the left side than on the right side, misaligned bite with my upper and lower teeth no longer matching and I was unable to close my mouth properly because my jaw was shifting to one side due to that misalignment, my mouth and my face looked crooked and I had developed bad TMJ. I wanted Dr. Huang to correct the treatment because I was in a 24/7 discomfort and I was devastated with the results. I began the treatment and at one point I wanted Dr. Huang to tell me what part of the previous treatment had changed my face so significantly and if he could reverse that change. When he looked at the before and after photos he started claiming that my face hadn't changed at all, he doesn't see any difference, and he doesn't know what am I talking about. Yeah... probably this is why when his treatment coordinator Sandra saw the photos, the first thing she asked me was if I have lost any weight and when I denied losing weight she became defensive and started telling me that she doesn't want to side with Dr. Huang but she really doesn't see any change in my face too... yeah right! Dr. Huang proceeded to tell me that my previous ortho did a pretty good work but at the same time he was charging me $7,516 to correct his work while claiming that he is not correcting it but he is doing something else. I don't know what else Dr. Huang was doing because the only reason to become his patient was because I was devastated with the results of the first treatment and I wanted them corrected. I became very unease about working with Dr. Huang. You can't gaslight me about my own face and try to convince me that I can't see a difference in my own face on two photos made 10 months apart. And you can't tell me what a good work did my previous doctor while you are charging me thousands to correct his work while claiming that you are not correcting it. When I went to my regular dentist I showed her the photos. She was shocked by the facial changes I experienced and she was even more shocked that Dr. Huang was denying the facial change. She advised that I consult with at least a few other orthodontists and eventually bring my treatment somewhere else. After a few consults I decided just to end the treatment and to see if my teeth and face will relapse to their original positions. I requested an itemized bill to see if I underpaid or overpaid because I spent only 2 months into the care of Dr. Huang. They spent days of refusing to give me one. Then they sent me a brief email saying that what I paid covers the photos taken at what was supposed to be free consultation, scans, installation of their braces, and even referral for oral surgeon and correspondence. I didn't know that replying emails is a paid service so maybe you should keep that in mind if you decide to hire Dr. Huang. When I started my treatment Dr. Huang wanted to remove the braces of my previous ortho and to install his own because he said that he prefers to work with his own braces. Back then they said that this costs $275 but they will waive this charge. When I told them that I am ending the treatment they decided to charge me for the removal of the old braces and the removal of their own braces and they doubled the price for the removal to $540. At this point my feeling that Dr. Huang is very dishonest was confirmed and I just went to a different clinic where they took off my braces for $300 and they even took scans and photos of my face and teeth included in that price. When I informed the clinic that the braces have been removed they decided to give me an itemized bill with some kind of codes and their cost. I asked what the codes mean and they told me to google them in order to find out. With that being said I do not recommend Dr. Huang. In my personal opinion after this experience, he is very unethical and dishonest. I really don't care how skilled and knowledgeable a doctor is if he doesn't have integrity his skills and knowledge mean zero to me.

May B. ☆ 1/5
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Information about Gold Coast Orthodontics

Address

Gold Coast Orthodontics is located at 737 N Michigan Ave #930, Chicago, IL 60611, United States

Phone

The phone number of Gold Coast Orthodontics is +1 312-649-9214

Website

The website of Gold Coast Orthodontics is: goldcoastorthodontics.com

Business Hours

Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 09:00–15:00
Thursday: 08:00–17:00
Friday: Closed
Saturday: Closed
Sunday: Closed

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